This Privacy Policy explains how Friend Zipper processes personal data when you use friendzippercollar.baby and related services for personal development courses.
When GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or legitimate interests, depending on the activity involved. We aim to limit processing to what is necessary for the stated purpose and to keep records appropriate to the nature of the data and the service provided.
Where GDPR applies, you may have the right to access your data, request correction or deletion, object to certain processing, restrict processing, and request portability in appropriate cases. If we rely on consent, you may withdraw it at any time for future processing based on consent.
We may collect identifiers and contact details, account and course registration information, payment-related records, communications sent to us, and technical data such as device, browser, and usage information. Where needed for course delivery or support, we may also process information you choose to provide in forms, surveys, or messages.
We receive personal data directly from you when you create an account, enroll in a course, submit a form, or contact us. We also collect data automatically through the website and from third parties that help us provide payment processing, analytics, hosting, or similar operational services.
We may use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Some cookies are session-based and expire when the browser closes, while others remain on your device for a limited period.
We use browser settings, consent tools, and similar controls to manage non-essential cookies. You can usually block or delete cookies through your browser, but some site functions may not work as intended if you do so.
Depending on your location and the applicable law, you may have rights to access, correct, delete, object to, or restrict certain processing of your personal data. You may also have the right to complain to a supervisory authority if you believe your data has been handled unlawfully.
To protect privacy and security, we may ask for information needed to verify your identity before acting on a request. We will respond within the period required by applicable law and may explain if a request cannot be fully granted because of legal or operational restrictions.
We keep personal data only for as long as needed for the purpose for which it was collected, including course administration, support, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymize it, unless a longer period is needed under applicable law.
If we make material changes, we will update the policy on the website and may provide additional notice where required by law or where the change affects how we use personal data.
We use personal data to provide and manage course access, process registrations and payments, respond to inquiries, maintain website security, improve site performance, analyze usage, meet legal obligations, and communicate important service information. Where required, we rely on consent or another lawful basis before using data for a specific purpose.
We may share personal data with hosting providers, analytics services, payment processors, communication tools, and other vendors that help operate the website and deliver courses. These parties act on our instructions or in a separate role as independent controllers where their own service terms require it.
We may disclose personal data to public authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect our rights, investigate misuse, or support the establishment, exercise, or defense of legal claims.
